Cookies & Privacy Policy

Updated: April 18, 2026

Introduction

Ronzzo Restaurant Orders Management System (“Ronzzo”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of restaurants, staff members, delivery personnel, and customers who use our platform.

This Cookies & Privacy Policy explains how we collect, use, store, share, and protect your information when you use Ronzzo’s website, mobile applications, dashboard, ordering system, QR menus, online ordering pages, and related services.

By using Ronzzo, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

1. Restaurant Account Information

• Restaurant name
• Owner or manager name
• Business address
• Phone number
• Email address
• Payment and billing details
• Tax registration details
• Staff account information
• 
  

2. Customer Information

When customers place orders through a restaurant using Ronzzo, we may collect:

• Customer name
• Phone number
• Email address
• Delivery address
• Order history
• Payment status
• Notes or special instructions related to the order
• 
  

3. Device & Technical Information

We may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Language settings
• Date and time of access
• Pages visited
• Click behavior and interaction with our services
• 
  

4. Payment Information

Payments may be processed by third-party payment providers. Ronzzo does not store full credit card or payment card information on its servers unless explicitly required for recurring billing and processed securely.

How We Use Information

We use collected information to:

• Provide and operate Ronzzo services
• Process restaurant orders and reservations
• Manage restaurant accounts and subscriptions
• Improve customer experience
• Send notifications about orders, bookings, and account activity
• Provide customer support
• Detect fraud, abuse, or security issues
• Improve our platform, products, and services
• Comply with legal obligations

Cookies Policy

Ronzzo uses cookies and similar technologies to improve website performance and user experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

Types of Cookies We UseEssential Cookies

These cookies are necessary for the website and ordering system to function properly. Examples:

• Logging into accounts
• Maintaining shopping carts or restaurant orders
• Securing sessions
• 
  

Performance Cookies

These cookies help us understand how visitors use our platform so we can improve performance. Examples:

• Page views
• Visitor behavior
• Loading speed analysis
• 
  

Functional Cookies

These cookies remember user preferences. Examples:

• Preferred language
• Saved restaurant settings
• Location preferences
• 
  

Marketing Cookies

These cookies may be used to show relevant advertisements or promotions.

Managing Cookies

Users can control or disable cookies through their browser settings. Please note that disabling certain cookies may affect website functionality.

Sharing of Information

We do not sell personal information.

We may share information with:

• Payment providers
• Delivery service integrations
• Restaurant staff and administrators
• Cloud hosting providers
• Analytics providers
• Legal authorities when required by law

Third-party service providers are only given access to the information necessary to perform their services.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Restaurants may request deletion of their account information, subject to applicable legal and financial recordkeeping requirements.

Data Security

Ronzzo takes reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Loss or theft
• Misuse
• Disclosure
• Alteration or destruction

These measures may include encryption, secure servers, access controls, and regular monitoring.

International Data Transfers

If Ronzzo operates in multiple countries, your information may be transferred and stored outside your country of residence. We will take appropriate measures to ensure your information remains protected.

User Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain processing
• Withdraw consent
• Request a copy of your data

To exercise any of these rights, contact us using the details below.

Children’s Privacy

Ronzzo services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Cookies & Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Information

If you have any questions about this Cookies & Privacy Policy, please contact:

Ronzzo Support Team
Email: support@ronzzo.com
Website: www.ronzzo.com